IA de Voz y Automatización
Conversaciones que convierten, a escala, las 24 horas
Agentes de voz de IA multilingües, bots de reservas, automatización de WhatsApp y bots de soporte inteligente que manejan conversaciones reales a escala empresarial.
Lo Que Obtienes
Maneja llamadas entrantes 24/7 sin agentes humanos
Soporte multilingüe en más de 40 idiomas
Reservas automatizadas, calificación de clientes potenciales y soporte
Automatización de WhatsApp y SMS incluida
Tasa de desvío de llamadas superior al 90%
Entregables
Nuestro Proceso de Compromiso
Diseño de Guión y Flujo
Mapeamos cada escenario de conversación y diseñamos guiones naturales.
Clonación / Selección de Voz
Elija entre voces premium o clone la voz de su marca para una experiencia constante.
Integración y Pruebas
Nos integramos con su CRM, calendario y sistema telefónico, luego probamos rigurosamente.
Lanzamiento y Monitoreo
Lanzamos y monitoreamos el rendimiento, optimizando en función de datos de llamadas reales.
Optimización Continua
Las revisiones mensuales garantizan que su IA de voz siga mejorando.
Voice AI we have shipped, not demoed
Contact Centre Voice Automation
Answer routine calls automatically and route the rest to the right agent.
High call volumes stretch support teams and lengthen wait times. We built LLM-based voice agents on Amazon Lex that answer from your knowledge base using RAG, with latency tuning, telephony integration, and fallback and escalation that route complex cases to a human. The agents are live in production with clients across the United States and Europe, handling real customer conversations every day. For BFSI and enterprise support, this means round-the-clock coverage in multiple languages, lower cost to serve, and up to 90% of routine calls resolved without a human agent.
Automated Video Interviewing
Screen every candidate consistently without tying up your interview panel.
High-volume hiring forces a trade-off between speed and rigour, and early interview rounds consume expensive panel time. We built a production Fair-IT product that runs the full video interview round with an audio bot, handling candidate interaction end to end with no human interviewer. Built on LLM-based agents and agentic workflows, it holds structured conversations and records every interview for review. For talent acquisition and staffing teams, the first round runs 24/7 with zero interviewer hours, so every applicant gets identical screening and panels spend their time only on final-stage decisions.
Preguntas Frecuentes
Sí. Nuestros agentes de voz manejan conversaciones de múltiples turnos, objeciones y derivan de manera inteligente cuando es necesario.
Sí. Admitimos más de 40 idiomas y podemos implementar agentes específicos de la región simultáneamente.
Un agente de voz básico puede lanzarse en 2-3 semanas. Las implementaciones empresariales complejas tardan de 4 a 8 semanas.
No. Call audio, transcripts, and conversation metadata are processed under DPA terms that prohibit training on customer data. Audio is encrypted in transit and at rest. We support GDPR-compliant call disclosure, configurable retention periods, and EU/Swiss data residency. Voice cloning is opt-in only.
You own the voice agent, scripts, knowledge base, integration configurations, and conversation data. Underlying speech and language models are licensed from third parties (e.g. ElevenLabs, OpenAI, Twilio); the assembled agent and all customisations belong to you.
We can transition the system to your in-house team or another vendor at any time. You receive complete scripts, knowledge base content, vendor credentials, deployment documentation, and a 30-day handover window.
Yes. We can share anonymised sample call recordings (with client permission) and arrange a direct reference conversation with a client running voice AI in your industry.
Backed by 60+ projects across 16 industries — see how this expertise has shipped in the wild.
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Conversaciones que convierten, a escala, las 24 horas